Frequently Asked Questions
Q: What is your Shipping Policy?
A: We provide FREE shipping within East Malaysia, West Malaysia and Singapore. Orders will take 3-5 business days to deliver within Malaysia, and 5-7 business days to deliver to Singapore.
We do not currently offer shipping to countries outside of Malaysia and Singapore, but we are working on this!
Q: How many PODS should I toss in for a load of laundry?
Small/Medium Load – 1 Pod
Large/XL Load – 2 Pods
XXL Load – 3 Pods
Q: What is your refund and exchange policy?
Q: Is your PODS safe for people with sensitive skin?
A: Our PODS are PH Neutral, which makes it suitable to be in contact with babies and people with sensitive skin.
Disclaimer: This does not mean our product is in any way edible, or safe to be in contact with the eyes.