Frequently Asked Questions

Q: What is your Shipping Policy?

A: We provide FREE shipping within East Malaysia, West Malaysia and Singapore. Orders will take 3-5 business days to deliver within Malaysia, and 5-7 business days to deliver to Singapore. 

We do not currently offer shipping to countries outside of Malaysia and Singapore, but we are working on this! 

Q: How many PODS should I toss in for a load of laundry?
A: Load dosage are as follows:
Small/Medium Load – 1 Pod
Large/XL Load – 2 Pods
XXL Load – 3 Pods
Q: What is your refund and exchange policy?

A: We will provide full refund/exchange if the item received is damaged. If you feel the items received were damaged, please Contact Us with pictures of the damaged item and we will get back to you shortly!

To learn more about our Terms & Conditions, like click HERE.

Q: Is your PODS safe for people with sensitive skin?

A: Our PODS are PH Neutral, which makes it suitable to be in contact with babies and people with sensitive skin.

Disclaimer: This does not mean our product is in any way edible, or safe to be in contact with the eyes.

FREE Shipping to West Malaysia and Singapore!